I have personally had similar issues with youtube and other video sites, but besides that as a customer I don't care. I am paying them ~100$ a month and getting a terrible product. Also, images on some websites often take forever to load, so I think there is some issue with 1 or more CDN networks.
Hell, the battery backup in their fiber > coax box died after 18 months and they want 50$ to replace it. I don't actually care if it works though a blackout as my router is going down anyway, but the damm thing will not stop beeping.
Hell, the battery backup in their fiber > coax box died after 18 months and they want 50$ to replace it. I don't actually care if it works though a blackout as my router is going down anyway, but the damm thing will not stop beeping.