"In my experience, the designers of unchanged interfaces put a lot of thought into almost every interaction a user could have with their application/operating system. Armed with the use-cases, the designers invested time and effort in creating the core UI "right", and determined a seamless way to make incremental updates."
I know that this reply was in the context of Web/Browser/Desktop, however, I deal on a daily basis with some fairly clunky business applications that have pretty gungy UIs (think Visual Basic circa 2000 with lots and lots of tree controls and combo boxes).
Another more specialised business application has had a recent 'face lift' and my colleagues are using it much less because they find it hard to find things that used to be easy.
I know my way round the screens, and I know the shortcuts. I'm dreading a 're-design' of the one I use.
I know that this reply was in the context of Web/Browser/Desktop, however, I deal on a daily basis with some fairly clunky business applications that have pretty gungy UIs (think Visual Basic circa 2000 with lots and lots of tree controls and combo boxes).
Another more specialised business application has had a recent 'face lift' and my colleagues are using it much less because they find it hard to find things that used to be easy.
I know my way round the screens, and I know the shortcuts. I'm dreading a 're-design' of the one I use.