The problem with such a post is that it violates the first principle of user centered design. Talk to your users. Did anyone tell him that NYT is broken? Did he go and ask a single user who goes to NYT everyday to figure out what his problems are? Or saw him use the site.
It's easy to re-design something from outside in. It's much harder to design it inside out when you have a more complete picture of what users are doing and have a rough idea of what they want.
It's easy to re-design something from outside in. It's much harder to design it inside out when you have a more complete picture of what users are doing and have a rough idea of what they want.