When you start going down this line of arguments, then you also have to take into account the abuse of return policies, ordering and wearing clothes once before returning them, ordering several similar items while intending to only keep the one you like the most, and that sort of thing. Also Amazon could easily add - in case it does not already exist - a policy to its terms and conditions that explicitly states that orders can be canceled in case of errors, at least as far as laws allow such policies. But there are certainly already some policies targeting fraudulent orders and whatnot.
> abuse of return policies, ordering and wearing clothes once before returning them, ordering several similar items while intending to only keep the one you like the most
How is this considered abuse at all? The EU even mandates a 14 day return window for online shopping since you don't get to try stuff on or see the item like you would in a physical store.
I am totally in favor of this 14 day return policy, there are good reasons why it exists. But behind every law there is also an intention and the intention behind this law was certainly not to allow you to order an expensive suit or dress, wear it at one event, and then return it without ever having had the intention to keep it. At the very best this is an gray area and it certainly is abuse because it is against the intention of the law.
A friend of my wife is a studio photographer (in the US) and she was banned from several high end stores because she used to buy tons of clothes for a model shoot, and then return them when done. Occasionally she would keep one or two items she liked. I would tend to agree that this is abuse. I think now she rents them ...
> How is this considered abuse at all? The EU even mandates a 14 day return window for online shopping since you don't get to try stuff on or see the item like you would in a physical store.
Hmm, I think the product must be unused and unworn for you to return it. I might be misremembering though..
Amazon's "mistake" looks like bait and switch, or any number of other scams. I'm under the impression they usually cancel said orders.