These large cut and paste answers with completely irrelevant instructions and a lot of begging for points. Totally useless and infuriating if you've spent a lot of time writing a good report.

Microsoft could further save money by building an answer bot.

It'll cost less, answer faster and wouldn't be any worse than the current outsourced indian community support staff.

I assumed that they already had, but that it wasn’t very good

Don't give them ideas...

Also the responses you get on Azure support tickets is 10 worse than the ones from Amazon support.

Yes amazon support is pretty amazing. They’ve walked me through fixing a VPC I screwed up. No complaints here.