I knew which rant that was going to be before I even clicked on the link. Great memo. Really refreshing Software companies need leadership who actually dogfood the software they make and who care enough to rant when quality, usability, performance, etc. has gone to shit. Too many seem to simply have their noses in their competitors' feature checklists, so their E-mails are all "Company X has Feature Y. Why can't we have Feature Y??"
The problem is corporate policy. In the yee old days, publishing content to MSDN was not easy. Bill Gate's rant[0] on this topic gives some insight.
Grabbing small EXEs is now a lot easier. See: https://docs.microsoft.com/en-us/sysinternals/
[0]http://blog.seattlepi.com/microsoft/2008/06/24/full-text-an-...