As someone who tried and wanted to like SpiderOak enough to buy a plan (esp during your specials), I just couldn't get past the amount of inherent complexity in the user interface, and the way that backups/syncs are handled.

I wanted to be able to easily define a synced set of data, and be able to have a simple way to replicate that synchronized data onto my other machines. Why do I need to set up a backup point on every machine first, and then individually link every machine's empty backup point to the main synchronized folder? And why isn't there an easy way to restore the backed up or synchonized directories to a machine if I have to wipe and reinstall? I can't even imagine trying to get my mother to set up and use SpiderOak...

In the end, I gave up on SpiderOak and decided to get a paid Dropbox account instead, even though SpiderOak had the security/encryption stance I wanted and cost significantly less than Dropbox. SpiderOak just exposes too much complexity to the user, IMO.

Thanks for listening to my rant. Sorry for dragging things off topic.