> They are user problems in a way, but indirectly. Without user reviews new apps are buried even when searched with exact names. So the exact app you need for a niche task will never be found in the first place.

So as a user my problem with Apple is that search is crappy. Is this best fixed by the search being improved or app developers begging for reviews?

I'm sympathetic to developers for the problems of discoverability and customer support and think Apple could probably do a lot better for them. But by the same token I completely reject having it pushed back on to me via the annoying review popup every damn time I update something. I'll continue to express my displeasure with one-star reviews.

> The only real solution is for Apple/Google to not wipe the slate every app update.

As I understand it Google don't wipe reviews between versions, and this is still a problem.